Requests vs. Demands

Phase 6: Parent Sustainability

📋 Quick Reference Card — Print this for the fridge

Jump to: Why This Matters · Track 1: Child · Track 2: Parent · Track 3: Environment · Siblings · Mastery · Troubleshooting

Phase: 6 — Parent Sustainability
Duration: 2 weeks (this is a practice step, not a one-time skill)


The One Thing

This step, you learn the difference between a request and a demand — and start making true requests.

That’s it. If you’re overwhelmed, stop reading here. Just ask yourself: “If they said no, would I punish, guilt-trip, or withdraw?” If yes, it was a demand.

Remember the order:

  1. Check brain states — flooded or receptive? (Step 1)
  2. Connect first, name & validate feelings (Steps 2, 5)
  3. Co-regulate / time-in if needed (Step 6)
  4. THEN: this step’s tool

This Step Has 3 Tracks

TrackWhatTime
1. Child SkillModel requests (not demands)Throughout day
2. Parent PracticeReplace one demand with a true requestOnce daily
3. EnvironmentCreate a “request board” visual15-20 min once

If you only have…

If you are totally fried: Only do the 10-second check. Just notice the difference between your requests and demands. That alone is a win for this step.

You do not have to do all 3 tracks. If life is intense, pick one (Track 2 is the most transformative) and call it a win.

If you like paper, print the Step 15 Quick Reference Card and only use that this step.


Why This Matters

The Science (30-second version)

Demands trigger the downstairs brain. When a child perceives a threat (and “do this or else” IS a threat), their fight/flight/freeze response activates. Their upstairs brain — the part that can cooperate, think flexibly, and problem-solve — goes offline.

Commands trigger resistance. True requests invite cooperation.

“A request becomes a demand when the listener believes they will be punished or blamed for not complying.”

This isn’t about being permissive. You still have boundaries (Step 10). But the way you ask determines whether you get cooperation or resistance.

What This Changes

Once you internalize the request/demand distinction:

The Core Insight from NVC

“The objective of NVC is not to change people and their behavior in order to get our way; it is to establish relationships based on honesty and empathy that will eventually fulfill everyone’s needs.”

Connection is more important than compliance. When you make true requests, you’re prioritizing the relationship.

Buddhist Lens (Optional): A true request is non-attached — you want a yes AND you’re okay with a no. In Buddhist terms, you’re releasing grasping at a particular outcome and staying with your values instead. You commit to the effort (showing up, connecting, asking skillfully) while letting go of control over how they respond. This is wise effort, not passivity. See Buddhist Lens for more.


Track 1 – Child Skill: Modeling Requests (Not Demands)

This is primarily parent modeling. Your children learn to make requests by hearing you make them. At 2, they’re absorbing your tone and patterns. At 6, they can start understanding the concept explicitly.

The Request Criteria

A true request has four qualities:

  1. Positive — What you WANT, not what you don’t want
  2. Specific — Concrete, observable action
  3. Present moment — Something doable now
  4. Genuinely okay with “no” — No punishment follows refusal

The Critical Test

How do you react when they say no?

Your Reaction to “No”What It Was
You punish, withdraw, or guilt-tripIt was a demand
You’re curious about their needs, negotiateIt was a request

Demand → Request Transformations

Demand (Triggers Resistance)Request (Invites Cooperation)
“Clean up NOW.""Would you be willing to put the blocks away before dinner?"
"Say sorry!""I’d like you to check if she’s okay. Would you do that?"
"Stop crying.""I hear you’re upset. Can I sit with you?"
"Get your shoes on!""We’re leaving in two minutes. Can you get your shoes?"
"Eat your vegetables.""Would you try one bite of the broccoli?"
"Be quiet!""I need quiet right now. Can you use a whisper voice?"
"Share with your sister!""Would you be willing to let her have a turn when you’re done?”

Age-Specific Modeling

AgeWhat They Can LearnHow to Model
2yo TwinsAbsorbing tone and pattern; learning “Would you like to…?”Use request language; they’ll hear it hundreds of times before they use it
6yoCan understand the concept explicitly”I’m asking, not telling. You can say no, and we’ll figure something out.”

For your 6-year-old specifically:

After you make a request, you can name it:

When she demands something, coach gently:

When She Demands from the Twins

This is a natural opportunity:

ND Adaptation

For PDA profiles:

For sensory/processing differences:

For your 6-year-old:


Track 2 – Parent Mini-Practice: One Request Per Day

Time: 1-2 minutes, once per day
Goal: Replace ONE daily demand with a true request

The Practice

  1. Notice a moment when you’re about to give a command
  2. Pause for half a second
  3. Transform the demand into a request
  4. Check your genuine willingness to hear “no”

Start with Low-Stakes Situations

Don’t start with the hardest moments. Start with requests where you really ARE okay with “no”:

Good starting points:

The Daily Challenge

Pick one recurring demand from your day. Transform it:

Typical DemandTransform To
Morning: “Get dressed!""Would you be willing to get dressed before breakfast, or after?”
Mealtime: “Eat your food.""Can you try two bites?”
Transition: “Put that down, we’re leaving!""We’re leaving in one minute. Can you find a stopping place?”
Cleanup: “Clean up now.""Would you be willing to put the crayons away?”
Bedtime: “Go brush your teeth.""It’s teeth time. Want me to come with you or will you go yourself?”

What Happens When They Say No

This is where it gets real. If they say no:

DON’T:

DO:

Sometimes you’ll hear “no” and realize your request was actually a demand in disguise. That’s information. Learn from it.

But What If I Really Need Compliance?

Not everything can be optional. Here’s the distinction:

SituationApproach
Safety issueThis is a boundary, not a request. “I won’t let you run into the street.” (Step 10)
Non-negotiable routineGive limited choice: “It’s bath time. Would you like bubbles or no bubbles?”
Strongly preferredBe honest: “I really want you to. Would you be willing to, even though you don’t want to?”
Actually flexibleMake it a true request. Accept “no.”

The key is honesty. If it’s not actually flexible, don’t pretend it is. But examine how many of your “non-negotiables” are actually preferences.

End-of-Day Reflection (Optional)

At night, briefly review:


Track 3 – Environment Mini-Project: Request Board

Time: 15-20 minutes once this step
Goal: Create a visual reminder of request language

The Project

Create a simple visual that reminds everyone (including you) what requests sound like.

Option A: “How We Ask” Poster

Draw or print a simple poster:

HOW WE ASK IN THIS FAMILY

"Would you be willing to...?"
"Can you...?"
"I'd like you to... Would you do that?"
"Would you help me with...?"

IT'S OKAY TO SAY NO (and then we'll figure it out together)

Post it where you’ll see it during high-friction moments (kitchen, hallway, playroom).

Option B: Request Jar

Write common requests on slips of paper:

When you need to ask for something, pull a slip for the language pattern.

Option C: Simple Sticky Notes

Put sticky notes in friction spots with just:

For Your 6-Year-Old

Involve her in creating the visual:

Why This Helps

Visual cues interrupt automatic patterns. When you see “Would you be willing…?” you’re more likely to use request language instead of defaulting to demands.


Sibling Twist

This step dramatically changes sibling dynamics because demands escalate conflict.

Your 6-Year-Old’s Demands on the Twins

She will naturally command them:

Coach request language:

Don’t expect perfection. She’s 6. Model it, remind her, celebrate when she tries.

The Twins’ Demands on Each Other

At 2, they can’t make formal requests yet. But they’re learning from watching you.

What you can do:

When Siblings Say No to Each Other

This is a learning opportunity:

  1. Don’t force sharing (revisit Step 11 on protected space)
  2. Coach problem-solving: “She said no. What else could you do?”
  3. Model acceptance: “Sometimes people say no. That’s allowed.”

Mastery Indicator

You’ve got this when:

You can tell the difference between your requests and your demands. You catch yourself before making a demand at least half the time, and you make more requests than demands on most days.

Not perfect. Not every time. Just… you’re aware of the pattern, and you’re shifting.

Secondary indicators:

If this still feels foreign after two weeks, stay on Step 15. This is a deep rewiring.


Troubleshooting

”If everything is a request, nothing will get done”

Not everything needs to be a request. Boundaries and safety rules are not requests (Step 10). Routines can have limited choice (“bath time is now — bubbles or no bubbles?”).

The goal isn’t to eliminate all expectations. It’s to stop using threats and commands for things that could be requests.

Examine your “must-haves.” How many are actually preferences?

”I keep making demands in disguise”

This is normal. You’ll catch yourself reacting badly to “no” and realize: “Oh, that wasn’t actually a request.”

The learning is in the noticing. Over time, you’ll catch yourself earlier — before you speak, not after.

Keep practicing. This takes months, not days.

”My 2-year-olds don’t respond to requests”

At 2, they’re not reliably responding to ANYTHING. This is normal.

Your job isn’t to get compliance. Your job is to model request language so they absorb the pattern. You’re planting seeds.

Use requests AND limited choice: “Would you like to put on the red shoes or the blue shoes?"

"My 6-year-old says no to everything now”

If she starts saying no more, that might mean:

  1. She finally feels safe to say no (good sign)
  2. She’s testing boundaries (normal)
  3. She heard “you can say no” and is experimenting

Respond with:

"This feels manipulative — like I’m tricking them”

The difference between manipulation and NVC is intention.

Manipulation: Using request language to get compliance, but still punishing refusal True request: Genuinely prioritizing connection over compliance

Check your intention. Are you okay if they say no? If not, either make it a boundary (Step 10) or examine why compliance matters so much.

”My partner/co-parent still makes demands”

You can only control yourself. Model request language consistently.

If they’re curious: share what you’re learning. If they’re not: keep practicing anyway. Your children will learn from both of you, and your modeling still matters.

”PDA kid — everything triggers resistance” (ND Adaptation)

For PDA, the demand-avoidance is neurological, not behavioral. Requests help, but you may need more:


Further Reading

Optional. Skip if overwhelmed.


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